Terms & Condition

Here Retailer Pro means our portal.
Our Domestic Money Transfer service can only be obtained by individuals who has capacity to contract as per Section 11 of The Indian Contract Act,1872 which specifies that every person is competent to contract provided:

A. He should not be a minor i.e. an individual who has not attained the age of majority i.e. 18 years in normal case and 21 years if guardian is appointed by the Court.
B. He should be of sound mind while making a contract. A person, who is usually of unsound mind, but occasionally of sound mind, can make a contract when he is of sound mind. Similarly if a person is usually of sound mind, but occasionally of unsound mind, may not make a valid contract when he is of unsound mind.
C. He is not a person who has been personally disqualified by law to which he is subject

However,
a. A minor under a guardianship of a person who has capacity to contract may hold and use Our Domestic Money Transfer service under such guardianship.
b. A Minor having age of more than 10 years may hold Retailer Pro Wallet subject to reasonable restriction imposed by Retailer Pro and subject to any direction of any regulatory Authority for the time being in force

a. These terms and conditions as well as any amendments thereof are part of a contract between you and us and govern the use of our Domestic Money Transfer service.
b. Any duplication/cloning of an us account will be subject to cancellation and necessary legal action, if required by us.
c. Amount loaded in Retailer Pro account, being a semi-closed wallet, in no case will be refunded to any Customer for any reason whatsoever. Retailer Pro shall not be liable/ responsible for any defect in the product/merchandise/goods purchased through Retailer Pro third parties. Retailer Pro will only assist on service failures of payments availed on Retailer Pro.
d. Retailer Pro does not warranty against any damage or defect for the services delivered through above mentioned transactions.
e. Retailer Pro Products/Services for select content are handset dependent. Retailer Pro is not responsible in any manner whatsoever to provide Services to a Customer not using compatible handset.
f. Retailer Pro and other Products/Services made available on Retailer Pro mobile applications are GPRS/EDGE/3G Dependent and cannot be availed by you in the event of GPRS/EDGE/3G failure and/or download error.
g. Retailer Pro is not responsible in any manner whatsoever for non-provisioning of the services due to GPRS/EDGE/3G failure/connectivity failure/download error.
h. Retailer Pro Products/Services for select content is Operator dependent. Retailer Pro is not obligated to provide Services to the Customers in relation to the areas/ Operators/ Service Providers not mentioned herein.
i. GPRS/EDGE provisioning on handsets are governed by terms of respective Operator.
j. You understand and agree that password and other information with respect to your Retailer Pro Wallet account are confidential information.
k. You agree to immediately change the password on receipt and to continue changing the password periodically (recommended every 15 days).
l. You agree that Retailer Pro wallet shall not be responsible if you share your password and other confidential information about your Retailer Pro wallet account with any person or fail to abide by the advice given in this document about changing password periodically.
m. You understand and agree that your Retailer Pro wallet account is linked to your registered mobile number.
n. Retailer Pro will not be held liable for unauthorized use of Retailer Pro wallet on account of loss/theft/misplacement of Mobile number and/or SIM, unless you have informed Retailer Pro wallet customer care about such loss/theft/misplacement and have blocked wallet temporarily till you reactivate the same using a new SIM with same mobile number.
o. It must be noted that you shall continue to be held liable for any unauthorized use of your Retailer Pro wallet account till you inform Retailer Pro wallet Customer care about such loss/theft/misplacement and request for blocking your wallet account is executed.
p. Retailer Pro shall not be responsible for any misuse of Retailer Pro wallet
q. Retailer Pro may deal, amend , with the Retailer Pro wallet or accounts in compliance with any direction of any competent authority, laws, order or court with or without intimation to the wallet Holder.
r. Retailer Pro wallet shall not be responsible for any Operator nor be held responsible for not having any specific unit required in its Product Portfolio.
s. Retailer Pro is not obligated to provide Services to the Customers in case the Operator/Service Provider does not have the required product or the required denomination.
t. Instant refund on transaction failure: If there is a transaction failure (excluding bill payments), there will be instant refund into Retailer Pro Wallet if the transaction is done using credit card or debit card via website/app.

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